Best stay in Italy
I have read many reviews about the hotels in the area and Globus had the highest mark of them all. I was not disappointed one bit with my stay! I was weary of the level of customer service we would get because of the different standards in Italy versus in the US. I read many horror reviews of bad hotel staff was expected "OK" service from Globus. But each and every staff member we talked to at Globus were excellent at customer service, even by American standards. I was very pleased to be in the center of Florence, paying around 120 euros a night and actually had services and amenities. They even gifted us a bottle of wine on arrival to celebrate our honeymoon. They ask that we leave the key at the front desk when we leave the hotel and retrieve our keys when we return. I really like this system, because I didn't have one more thing to keep track of or carry around during my trip. They had a nice lobby area with a full service espresso machine 24 hours of the day. Their advice on restaurants were also excellent. I would stay at this hotel again even at a higher price due to their quality of service and central location. I feel that I had better service from this hotel then the other two 5 star hotels we stayed at in Italy. Two thumbs way up!
What did you enjoy most about your stay?
The helpfulness and friendliness of the staff.
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