Official Reviews of Hotel La Residenza Venice city center written by Group of friends

Hotel La Residenza, Venice city center Italy

Nozio has <strong>selected this hotel</strong> because it offers you:<br /><br />- <strong>a high-quality Official Website</strong> where you can book at good rates due to no extra middleman costs;<br /><br />- <strong>great value for money</strong> confirmed by the real opinions of guests registered to the Nozio Community.

Hotel La Residenza

Rate on Official Website
 
 

17
of 553 Lodgings Venice city center
Nozio Popularity Index (?)





One poor customer when it comes to service


by icecreamtruckman

Group of friends, 10/2011



Your overall rate is: Average
 
Rating of the official website
Usability of the website
Reliability of information
 
Rating of accommodation
Kindness of the staff
Cleanliness
Comfort
Services
Value for money

The hotel is old (this is Venice) but elegant and clean, really well located in a delightful square, close to everything. The key downside, and the reason we would probably never stay there again, was the daytime host/manager...a fellow we came to call "bastardo" because his attitude lacked even a nuance of customer service. 10 minutes late for breakfast? No coffee then, and no apology for no coffee either. Sit in the wrong place; you'll be reminded sternly. Just a very unfriendly guy. Evening/night staff was cordial and helpful, but the day guy has got to go! Only time he came even close to smiling was when we paid the bill. Summary: good hotel, great location, but daytime host/manager needs a personality injection. Bastardo indeed.


What did you enjoy most about your stay?
Location was excellent

What did not meet your expectations?
No working TV's. We were told they would be fixed next day. Must have been Italian time -- 3 days later, nothing. And no discount for this, either.




If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".












 

Search hotels in

When? (optional)
 
 

 
 



Deals of the week

Promotions from the official websites of Nozio member hotels

Venice city center | Taverna San Lio, typical inns and guest houses

WORKDAYS STAY


Venice city center | Hotel Gorizia 'A La Valigia', 3 three stars hotels

SAVE with Prepaiment! No Minimun Stay!


Venice city center | Locanda del Ghetto, typical inns and guest houses

Advance Booking discounted rate


Venice city center | Hotel Antica Locanda Al Gambero, 3 three stars hotels

Best Internet Rate | Special Offer | Pro...



Nozio's latest member hotels. Become an affiliate


3 stars hotels
www.hotelcadivalle.it
Via Fausta 298 30013

Nozio has <strong>selected this hotel</strong> because it offers you:<br /><br />- <strong>a high-quality Official Website</strong> where you can book at good rates due to no extra middleman costs;<br /><br />- <strong>great value for money</strong> confirmed by the real opinions of guests registered to the Nozio Community. Facility with official website.


bed and breakfasts
www.poggioverderome.com
Via Poggio Verde, 31 00148

Nozio has <strong>selected this hotel</strong> because it offers you:<br /><br />- <strong>a high-quality Official Website</strong> where you can book at good rates due to no extra middleman costs;<br /><br />- <strong>great value for money</strong> confirmed by the real opinions of guests registered to the Nozio Community. Facility with official website. Facility with online booking capability