2nd visit as wonderful as the 1st!
The hotel is located steps from the Santa Lucia train station & is extremely convenient in a city that's not easy to navigate even with rollerboard luggage (lots of bridges and steps and "streets" with no names). The hotel is extremely clean and, as a former monastery, very atmospheric. Modern bathrooms, comfy beds, lovely garden view, breakfast included. We knew from a prior visit that none of the rooms have a canal view. (If that's important to you, check out the Abbazia de Luxe next door.) For us, it was not an issue as we wandered Venice all day, and in the mornings, enjoyed the relaxing church garden courtyard view (a rarity in Venice) from our third floor room. Some might find the adjacent church bells alarming at 6 am, but that is true anywhere in Venice. In summary, Abbazia is a wonderful place with a top-notch staff. We'd stay again in a heartbeat.
What did you enjoy most about your stay?
Hotel Abbazia has the most considerate and customer-centered front desk staff we've ever encountered (especially Mirko and Matteo). We've stayed with them 2x in the last 6 yrs. (same staff), and they are, by far, the most charming & nicest people you'll ever meet -- anxious to welcome you, help with reservations, make change for euros, treat you like friends, research what room you had last time and ensure you have the same one again if you like. They do all of this with a warm smile as if you & your time are the most important things in the world.
What did not meet your expectations?
If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".