Ca' Dei Conti, Venice city center Italy

We loved our room and the hotel facilities. The room is beautifully decorated and spacious with everything you could want. The staff were very friendly and happy to assist in any way to make your stay enjoyable. There was a mix up with a booking we made through the hotel website for the "Secret Passages" tour. It only appeared on the hotel system as a walking tour of San Marco. Check this when you arrive at the hotel if you book the tour (well worth doing). The staff quickly sorted it out and provided us with the tickets to see the Doges Palace. The hotel is well positioned - close to the square and ferry locations. Great base to explore the many sights of Venice. We loved our stay here and would happily recommend Ca' dei Conti to anyone. We hope to return one day.

What did you enjoy most about your stay?
Beautiful hotel, good location and very helpful staff.

What did not meet your expectations?
Mix up regarding our booking for tour of the Doges Palace - but was sorted out by the staff.

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