Official Reviews of Quintocanto Hotel and Spa Palermo written by Young couple

Quintocanto Hotel and Spa, Palermo Italy


Quintocanto Hotel and Spa

Rate on Official Website

of 129 Lodgings Palermo center
Nozio Popularity Index (?)

Special Trip

by lucchese

Young couple, 11/2009

Your overall rate is: Average
Rating of the official website
Usability of the website
Reliability of information
Rating of accommodation
Kindness of the staff
Value for money

As this was an extremely special trip for my husband and I. I emailed the SPA 5 TIMES before arriving requesting information about the treatments offered. I did not receive a single response! The idea of the hotel is excellent. However after heavy rain we had mould on the wall above the bed!!! and the wall was saturated we informed the reception staff of this, however we spent another two nights in this room without any rectification. The quality of furnishings in the rooms is extremely poor with the wenge furniture already looking dated and broken.

What did you enjoy most about your stay?
Location, bathrooms and restaurant

What did not meet your expectations?
the room & service

If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".


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