Official Reviews of Quintocanto Hotel and Spa Palermo written by Young couple

Quintocanto Hotel and Spa, Palermo Italy

 

Quintocanto Hotel and Spa

Rate on Official Website
 
 

5
of 129 Lodgings Palermo center
Nozio Popularity Index (?)





Special Trip


by lucchese

Young couple, 11/2009



Your overall rate is: Average
 
Rating of the official website
Usability of the website
Reliability of information
 
Rating of accommodation
Kindness of the staff
Cleanliness
Comfort
Services
Value for money

As this was an extremely special trip for my husband and I. I emailed the SPA 5 TIMES before arriving requesting information about the treatments offered. I did not receive a single response! The idea of the hotel is excellent. However after heavy rain we had mould on the wall above the bed!!! and the wall was saturated we informed the reception staff of this, however we spent another two nights in this room without any rectification. The quality of furnishings in the rooms is extremely poor with the wenge furniture already looking dated and broken.


What did you enjoy most about your stay?
Location, bathrooms and restaurant

What did not meet your expectations?
the room & service




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