Official Reviews of Smart Hotel Holiday Venice Mestre written by Group of friends

Smart Hotel Holiday, Venice Mestre Italy

 

Smart Hotel Holiday

Rate on Official Website
 
 

6
of 71 Lodgings Venice Mestre
Nozio Popularity Index (?)





Aloof but clean


by Madeline

Group of friends, 5/2010



Your overall rate is: Good
 
Rating of the official website
Usability of the website
Reliability of information
 
Rating of accommodation
Kindness of the staff
Cleanliness
Comfort
Services
Value for money

Since it was our first visit to Venice we relied heavily on the instructions on how to get to the hotel. There was no bus 15 and the instructions were difficult and not accurate. This started out our visit in frustration. We did love the room, it was so clean and relaxing. The hotel employees were also very helpful with the exception of the tall male front desk clerk. He would stare at us like he was not listening and then not respond. We are not a demanding group so we had to laugh at how strange he was. We did not know if he was listening to us or on some other planet.


What did you enjoy most about your stay?
Very clean and comfortable beds

What did not meet your expectations?
Front male desk clerk was very aloof and cold. We could not tell if he was listening or not. The lady clerk was wonderful.




If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".












 

Search hotels in

When? (optional)