Official Reviews of Albion House Hotel London written by Young couple

Albion House Hotel, London United Kingdom

 

Albion House Hotel

Rate on Official Website
 
 

4
of 443 Lodgings London
Nozio Popularity Index (?)





Not the best


by TRAVELLER

Young couple, 3/2011



Your overall rate is: Not satisfactory
 
Rating of the official website
Usability of the website
Reliability of information
 
Rating of accommodation
Kindness of the staff
Cleanliness
Comfort
Services
Value for money

The facilities on the website look very good, but in fact the room we were allocated was quite dirty and we didn't like it very much. I'm sorry but a bit expensive for its value. The room seemed as if the cleaning staff had checked only the bed sheets. Some sugar bags were open and empty, no information if we could drink water from the tap. It was a disappointment..........





Posted on: 27/04/2011


Management response to review: Not the best

Dear Sir Madam,

We always read our revies and act on them immmediately.

We use this as a guide to letting us know where we are going wrong and how we can improve. Our ultimate goal is to ensure our customers happiness. We are once again embarking on a refurbishment and upgrade of our rooms. This will be completely finished during the next few weeks.

Please inform us immmediately if you dont like anything and we will put it right for you straight away . We are working very hard to ensure all our rooms and facilties are up to standard.

Thank you for your time Manager


If you represent the management of this property and would like to respond to a review, please use the Management Response Form. To reply please follow the suggestions of our "Guidelines for Responding to a negative Review".












 

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